Support
Need help with Scholar Stack Fusion or Scholar Stack Dynamic? Email us at support@getscholarstack.com. We answer within two business days.
Tell us which app you use, your device, and what happened. A screenshot helps.
Billing and subscriptions
- Cancel or change a plan: on iPhone, open Settings → your name → Subscriptions → Scholar Stack. On Android, open Google Play → Profile → Payments & subscriptions → Subscriptions.
- Restore a purchase: in the app, open the plan screen and tap Restore Purchases.
- Refunds: purchases are billed by Apple or Google, so refunds are requested from them. On iPhone use reportaproblem.apple.com.
Account and data
- Delete your account: open Academic Profile in the app and choose Delete Account. This removes your lectures and study materials.
- Your audio: spoken exam answers are graded and never stored. See our Privacy Policy.
Common questions
Many answers are on our FAQ page.